All Testimonials

Client review of the Eurostars Resort, Cayo Santa Maria, Cuba, exceeds expectations

My Travel Consultant: Monica Purdon

Brooke and Charlie, Strathroy - (trip to Cayo Santa Maria Cuba)

The Eurostar resort Monica booked for us was fabulous. It definitely exceeded both of our expectations. We were shocked that it wasn't 5 star. The beach and pools were out of this world.

Our room was exactly what we asked for, king bed with a ocean view in building 11 which was closest to the lobby and buffet. The room was beautifully furnished with modern designs, we found the bed firm but quite comfortable. The maids were so friendly and did an excellent job every time. The tipping probably helped that!

The lobby was gorgeous! We loved the high ceilings with cool light fixtures. There was usually someone playing piano or a band every night. The shows were okay, the Michael Jackson show was amazing. The night club was great! It was more of a kids club lol but it was air conditioned and had pool tables and ping pong. 

As for the food, it was Cuban! Our expectations were very low and it was surprisingly delicious. We were satisfied every meal. The omelette buffet in the morning was excellent, and we loved the pasta and meat bar at night. They would customize our food for us. The buffet had lots of good stuff too. If you're creative you could make some awesome dishes. We sat near the windows and had an amazing server who was so friendly, always trying to help us out and so we tipped every meal. The only negative was the a la cartes, the food wasn't good but we met some nice people.

One negative was that there was a language barrier most of the time, but we would never complain about that because we are in their country and it is a Spanish resort. However I know that would be an issue for some. Also, the service at the snack bar was always insanely slow, the waitresses would braid their hair and take a half hour to serve you, but again this is Cuban service that was expected. 

Overall we loved the resort!  Thank you for all of your help, we wouldn't hesitate to ask you for help on our next trip.

I want to go to Cayo Santa Maria

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