All Testimonials

The Generations in the Mayan Riviera was one of the best trips we have ever had!

My Travel Consultant: Beth Baskey

Bill and Susan, London, ON - (trip to Riviera Maya Quintana Roo Mexico)

The service at the Generations hotel was great from the moment we arrived.  Immediate room upgrade, no hesitation (yep, Jaccuzzi tub and infinity pool on the 4th floor balcony).  Concierge service was perfect.  Two staff members were assigned to us and took care of any questions or things we wanted – very helpful (and we were not hassled to buy a time share, or into their club).  Meals were the best of any resort.  Resort was small, all the restaurants in one place, elevators – made it easy for Susan to get around. 

Our flight left 2 ¼ hours late, otherwise Transat did an awesome job with buses etc. and we used them for three off resort expeditions – they always seem to pick the best tours with the most service oriented staff. 

The only issues we could think of were 1) spa and wine credits were pretty useless, as the prices were entirely out of sight to begin with (Susan said three times more expensive than in London) and 2) dress code for dinner was disregarded – I know it’s a resort so they can’t enforce it.  I would consider going back to El Dorado, their adults only next door.

Anyway, thank you Beth for an awesome trip!  

I want to go to Quintana Roo


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